EFUPAL · Efupal LLC
Master Enterprise SLA
Efupal LLC · Enterprise review draft. Binding only through an executed agreement.
Scope and order of precedence
The signed order form identifies customer, authorized deployment boundary, selected configuration, license scope, support channel, and governing agreement. Signed negotiated terms prevail over public summaries. Sandbox downloads confer no production entitlement.
Service availability and support
Availability targets, measurement windows, maintenance exclusions, incident severities, response commitments, and support coverage are negotiated in the order form. No uptime percentage, response time, service credit, or refund entitlement is promised by this draft.
Zero-egress deployment acceptance
Customer and Efupal LLC agree on a verification plan covering outbound traffic, dependency bundling, key provisioning, offline verification, access controls, and recovery. Acceptance of 0 external calls requires recorded network evidence from the actual installation, not a website label.
Licensing, key custody, and audit
Offline entitlements must validate against a trusted Efupal LLC signing key and their stated expiry and subject. Key custody, rotation, revocation delivery, audit integrity, and evidence-export responsibilities are documented per installation. Customer-maintained air gaps require an agreed offline update process.
Commercial and legal terms
Prices shown in the sandbox are indicative monthly EUR configuration estimates. Taxes, installation, liability, warranty, confidentiality, termination, governing law, dispute resolution, and any availability remedies require approved contractual terms. This page does not establish additional charges or automatic commitments.